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hold times
asked in Using Ringcentral's API - Get the Longest hold for a days metrics
Hello, We are using the Ring Central API to make custom reports based off different Criteria. Currently we are looking t...
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Apr 2, 2024 at 5:00am
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asked in Call screening - hold > intercom > transfer ?
HelloWe have two users extensions 301 and 302. All calls come through to ext 301. Many of these need to be transferred t...
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Jan 25, 2024 at 9:47am
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asked in Public parking time
Is there a way to extend the time on public parking hold times from 5 minutes to 15 minutes? ...
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Oct 10, 2022 at 6:41am
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asked in Call Waiting Time
How do I reduce the time a caller waits after selecting the available options to actually reaching us?...
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Jul 11, 2022 at 1:52pm
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asked in Warm transfer holds user, hangs up initial call
One of my team members is experiencing an issue much like the one mentioned here:https://community.ringcentral.com/quest...
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Jun 29, 2022 at 6:38am
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asked in On hold calls are dropping/disconnecting
Hi,I use RingCentral PBX through Microsoft Teams with integrations on our Yealink MP58 team VOIP phones and when our re...
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May 23, 2022 at 3:36pm
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