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Suresh Yadagiri avatar image
Suresh Yadagiri asked ·

Reg MSG-242"

Hello,


For our new sandbox account we are getting Reg MSG-242", "message" : "The requested feature is not available".. can you please let us know the reason for this code? In my account it's showing active.



sms
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

Can you check if you are able to send messages via softphone.

Same issue I can find here

https://forums.developers.ringcentral.com/questions/9693/send-sms-in-production-msg-242-error.html

Also check the phone number you are sending the sms request in api

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Narendra Lalwani avatar image
Narendra Lalwani answered ·

I am also facing the same issue: RCRequestId: 4b53b64e-9d3c-11ea-82f2-005056bbcdd9 and number +14705025057

can you validate this number registered correctly?

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You should be able to send SMS from that number now.

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