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asked in Users
Is there a solution for a problem with Logitech headset (usb) and Dell laptops that have the microphone quit working randomly?I have logitech usb wired headsets and multiple users with dell laptops that constantly have the microphone cut out rand...
0
Apr 17, 2023 at 7:42am
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asked in Users
How do we change our main account number from a Toll-Free 877 number to a local number (account)?We have two accounts with RingCentral - one with a local Florida number and another account with an 877 number as the ac...
0
Apr 17, 2023 at 7:33am
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0
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asked in Users
Enhanced Business SMS vs High Volume SMS BetaWhat is the difference between Enhanced Business SMS vs High Volume SMS Beta? I want to be able to send mass promotional...
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Apr 17, 2023 at 6:54am
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1
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asked in Developers
Making API Ringout calls from different extensions, same AppI have an app in Production mode and wish to use it to make RingOut calls from different extensions. I use my credential...
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Apr 17, 2023 at 6:51am
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3
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asked in Users
Desktop app intermittently saying microphone is blockedHello. My company provides support for another company who utilizes the desktop Ring app. I have one user in particular ...
4
Apr 16, 2023 at 1:03pm
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asked in Developers
Softphone with sandbox not ringing on callsHi,I'm new to ringcentral, to testout the softphone with ringcentral sandbox credentials, I tried calling my ringcen...
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Apr 17, 2023 at 2:28am
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1
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asked in Users
CANNOT RECEIVE CALL OR SMSHi. I'm trying to verify my number for two-factor authentication but I can't receive an SMS and all the calls ar...
1
Apr 17, 2023 at 12:23am
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0
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asked in Developers
Save call recordings on S3 instead of RC serversIs there a way to save the call recordings in a specified S3 bucket instead of using the RC servers? Tried looking at th...
0
Apr 15, 2023 at 5:04am
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1
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asked in Users
Setting up limited extensions for fax machinesAfter migrating to RingCentral, we didn't initially bring all of our locations onto the platform until afterwards. S...
0
Apr 14, 2023 at 12:24pm
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asked in Users
Voicemail message is playing but there's no beep sound or place for a caller to leave a voice messageOur phone/answering service isn't working correctly. My message picks up, but there's no sound or place for a ca...
1
Apr 14, 2023 at 10:53am
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