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Yesterday Fax Slow: Is there any server slow

Tags: fax

May 3, 2016 at 4:55am • 2 replies • 0 likes

suriyakani-bagavathy

When I fax Then i receive the email from the ring central of the status for the faxes submitted. The email notifications I received were extremely slow today. Usually it takes no more than 30 minutes to fax them all and to receive the emails from ring central about the status. But today it took more than 3 hours. This was my concern. Now all is faxed. if it is possible to check what the problem was just to prevent it from happening in the future I will appreciate.

2 Answers

Anirban answered on Jun 29, 2019 at 11:38am

Few similar type of question raised:

https://forums.developers.ringcentral.com/questions/1203/incoming-fax-shows-partial-receive-status-and-faxi.html

https://forums.developers.ringcentral.com/questions/255/long-delay-in-fax-delivery.html

https://forums.developers.ringcentral.com/questions/1352/fax-out-taking-too-long.html

Hope these helps

benjamin-dean answered on May 4, 2016 at 10:19am

Is this using our RESTful Fax API here: https://developers.ringcentral.com/api-docs/latest/index.html#!#RefCreateFaxMessage

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