question

Kevin Smith avatar image
Kevin Smith asked Phong Vu answered

Please enable SMS MMS on sandbox account 19293141865

API returning MSG-242 The requested feature is not available

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1 Answer

Phong Vu avatar image
Phong Vu answered

Please read this post and open a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys