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presence
asked in Need guidance related to conference call
Hi Team,We are working on the conference call functionality and we are integrating this in our project so we need to inf...
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Feb 8, 2024 at 4:24am
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asked in M695 user status
Before migrating from Mitel, I could program quickdial extensions on my M695 and it would show me if that extension was ...
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May 2, 2023 at 8:19am
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asked in webphone client (and admin portal) - dndStatus not correct shown - in sandbox
Note: I use the sandbox (devtest.ringcentral.com)!When changing the status to "Do not Disturb" (via API call o...
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May 2, 2023 at 12:27pm
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asked in Subscribing to presence changes but only for users of certain Call Queues
We are currently subscribed to receive presence change notifications. We are doing this because we want to make sure peo...
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Apr 27, 2023 at 7:11am
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asked in Problem assigning line keys
Hello! I previously changed line keys 3 to 12 on my Poly 450 phone to presence for other users. Now, I would like to res...
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Apr 26, 2023 at 8:06am
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asked in Presence Using M695 Sidecard
Has anyone had issues with the Busy Lamp Field (BLF) not lighting on the M695 module?...
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Apr 5, 2023 at 7:18am
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asked in Busy Lamp Fields showing as busy when not...
Having an issue today where extensions busy lamp fields are lit up indicating they are on a call even when they are not....
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Apr 3, 2023 at 1:46pm
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asked in Key Template for VVX450 with Sidecar EM50
I'm trying to create a key template for a VVX450 with sidecar for multiple users. All I can seee are Avaya phones on...
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Mar 31, 2023 at 3:14pm
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asked in presenceStatus
The method /account/~/extension/xxxx/presence returns “available” as a presenceStatus even though the user ...
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Jan 16, 2023 at 7:49pm
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asked in Webhook supscription events not received
Today I'm not receiving webhooks notifications about account presence on Sandbox enviroment.How can I know if the se...
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Jan 4, 2023 at 9:31am
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