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user hours
asked in Users
Setting up site managerHow can I create a user that has the ability to check voicemails and view call logs of all users that belong to a site?...
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Jan 5, 2024 at 2:07pm
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asked in Users
Why does my business hours keep changing to something other than I assigned?We have a 24/7 schedule. Sometimes randomly, our Ring Central system will change ITSELF to a 9:00 am to 6:00 pm schedul...
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Dec 12, 2023 at 5:41am
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asked in Users
After Hours Calls Count as AbandonedWhen viewing live reports on a Q that is closed (after hours), I still see the inbound calls Q. If I run a performance r...
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Oct 24, 2023 at 8:43am
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1
Answer
asked in Developers
Export Users with Extensions detail dailyHi, I would like to know how I can create automation to export user data (email, name, etc.) on a daily basis for auditi...
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Oct 23, 2023 at 9:24pm
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2
Answers
asked in Developers
Unable to Delete userUnable to delete two users in RC Admin Portal. Confirmed users are no longer in Active Directory or Okta - error - "...
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Sep 6, 2023 at 2:11pm
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1
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asked in Users
Tracking hoursHow to track my hours worked on RC? Our company bases our calculated Time Stamped hours on payroll How can I as a remote...
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Jul 23, 2023 at 8:40am
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1
Answer
asked in Users
Do I need to add a user and pay for it?I am the admin/owner on our account and I don't use the system at all. However I would like to add one of the team m...
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May 25, 2023 at 5:16pm
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Answers
asked in Users
Option to Turn ON/OFF Voicemail AfterHoursHello everyone, our customer has a requirement to want to be able to turn the AfterHours On/Off remotely without access ...
1
May 5, 2023 at 7:25am
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2
Answers
asked in Users
Inner Office after hoursOur business hours are 8AM to 5PM M-F. Staff usually arrive around 7:30AM to begin getting ready for the day. Our phone ...
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Sep 21, 2022 at 7:05pm
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1
Answer
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