question

Robert Baxter avatar image
Robert Baxter asked ·

In order to call this API endpoint, user needs to have [Meetings] permission

Hello,


I'm trying to create a meeting with our sandbox account following this guide.
https://developers.ringcentral.com/guide/meetings/quick-start/node

However, I receive this error "In order to call this API endpoint, user needs to have [Meetings] permission"

I found this issue where there meeting permissions weren't added to the user's sandbox account, is it possible this is the same issue? Is there a way for me to check / add perms to my sandbox account?

Thanks!
-Rob



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I'm also having this issue. I am on a paid plan, trying to use the meetings API in production.

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Phong Vu avatar image
Phong Vu answered ·

Unfortunately, the meeting endpoint is not supported on sandbox. See the note from this dev guide.

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Robert Baxter avatar image
Robert Baxter answered ·

I don't see anything mentioning sandbox, but I do see:

"The Meetings API is not available to free developer accounts. In order to use this API, please sign-up for a paid RingCentral account, which can be made available on a free trial basis."

But I should already be on a paid account.

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The note means that the endpoint is not available to a sandbox account. Please graduate your app (you may need to send a request to devsupport@ringcentral.com for waiving the API exercise on sandbox), then use the client id and secret for your production account to test your app.

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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

Can you request the back-end Dev support to enable that into your account at devsupport@ringcentral.com

By default it may not be available the meetings feature

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