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Rishi Sharma avatar image
Rishi Sharma asked ·

Get Video Conferencing in Sandbox Environment

I have created a sandbox account, but I don't see any option for video conferencing. I want to develop an integration for RingCentral Video conferencing system and would like to get access to Video Conferencing feature in the sandbox environment. How can I get that?

sandboxringcentral video
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Phong Vu avatar image
Phong Vu answered ·

A sandbox account does not support meetings (both RingCentral Meeting and new RingCentral Video services) features out of the box. If you have a production account (a RingCentral customer), you can send a request to devsupport@ringcentral.com with account info and asking for enabling the feature for your sandbox account. Even if the feature is enabled for your sandbox account, you can only call APIs to create/schedule or manage meetings in your sandbox environment. You cannot run actual meetings on sandbox environment!

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