We are working on Ringcentral push notification app and now it is in production mode. We need to read other extensions missed call events but when we are trying to subscribe missed-calls and message-store events, then we are getting error as below :
"message": "Not allowed subscribe for missed calls of another extension"
Right now it is only allowing to subscribe for the same extension 101 which is admin default extension as shown in developer console. But when we are trying to subscribe for extension 102 or other extensions, it is giving the error as above.
We tested the app in sandbox account earlier and it was working properly. Also we have added permissions for read presence.