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Is there a way to add custom fields to a fax cover page?Hello!Is it possible to add custom fields to a fax cover page? I know that there are pre-selected fields that can popula...
1
Apr 5, 2024 at 10:03am
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How does the number on a call recording relate to the call itself?When downloading a call recording for MVP via the embedded app in Teams, how does the number in the title relate to the ...
0
Apr 4, 2024 at 4:50pm
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asked in Users
RingCX-Allow only specific ANI's to call IVRRingCX-How do we allow only specific ANI's to call RingCX IVR queue number? Scripting?...
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Apr 4, 2024 at 11:21am
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asked in Developers
C# JWT Auth Help - "cannot convert 'string' to 'RingCentral.GetTokenRequest'"Hihi! I'm trying to use JWT Authentication in what I think should be a simple C# script, but I'm having trouble ...
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Apr 4, 2024 at 9:18am
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3 way calls to two way callsIf I call someone and add another caller to the conversation (merge the calls), am I able to hang up and allow the other...
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Apr 3, 2024 at 9:04am
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asked in Developers
Refresh Token Missing - Maintaining Active Login with JWT Auth using Node SDKHi,We are having a similar issue to the one mentioned here. We're using the Node SDK, and migrated from password aut...
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Apr 3, 2024 at 10:36am
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asked in Developers
How Can I calculate Average Time to Abandoned(min), Number of Repeat Calls, Number of Calls Transferred Elsewhere, and Number of Unique Callers.I'm utilizing the Analytics API https://analytics.ringcentral.com/business-analytics to retrieve aggregated call dat...
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Apr 3, 2024 at 9:17am
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Does idle time reset when a queue member refuses a call?Greetings,We have a few queues set to "Simultaneous" distribution to queue members and about to switch them to...
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Apr 3, 2024 at 8:39am
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asked in Users
Improve integration with Microsoft WingetHi,I am currently managing the Winget Manifest for RingCentral and I have encountered an issue with the current method o...
1
Apr 2, 2024 at 4:08pm
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asked in Users
Inbound Calls while on DialerHow do you manage receiving inbound calls while working on an outbound dialer campaign? Our problem is when an agent is ...
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Apr 2, 2024 at 7:21am
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