Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

ModuleNotFound Error with ringcentral 0.7.11

Tags: rest api

Feb 8, 2020 at 7:19am • 3 replies • 0 likes

Rick Smith

I am getting the following error

from ringcentral import sdk

ModuleNotFoundError: No module named 'ringcentral'

However when I check I appear to have it installed (ringcentral(0.7.11) and Python 3.7 64bit on Win 10

The code I have oddly enough runs fine in my dev environment(VS 2019) perfectl tried installing ringcentral_client 0.60 this fails to install

3 Answers

Rick Smith answered on Feb 8, 2020 at 1:30pm

Anirban,

Thanks, It is not doing anything after I do the config.py step?

It just displays
config.py[+] [unix] (18:59 31/12/1969)
-- insert --

Entering the rest of the data appears to do nothing??

Rick Smith answered on Feb 10, 2020 at 5:32am

Anirban,

Thanks Much! I got it figured out, Looks like it was the Visual C++ Build tools that where missing, downloaded those, re-installed the SDK(using pip install not the stuff VS provides) and it worked)

Anirban answered on Feb 8, 2020 at 11:03am

Is RingCentral Python SDK installed correctly?

Can you pls check following links... steps are given to resolve:

https://github.com/ringcentral/ringcentral-glip-errbot/issues/1

Also another reference here:

https://forums.developers.ringcentral.com/questions/7978/ringcentral-import-error-in-python.html

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales