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Fax resend

Tags: rest api

Feb 2, 2020 at 4:53am • 1 replies • 0 likes

Dilip Kunder

We were testing fax api and were getting issue in sending fax. sometime its getting failed.

My query is can we configure fax retry in the api config and how many time retry can be configured there?

1 Answer

Anirban answered on Feb 2, 2020 at 5:37am

The fax actually retries 3 times by default,

If you check below link you will get:

https://hardsoft-support.kayako.com/article/41-sending-fax-messages-using-ringcentral-online-account

3 attempts are made to resend a fax and then it remains in outbox folder for manual resend . Not sure if that number of resend can be controlled via api

https://forums.developers.ringcentral.com/questions/528/controlling-the-number-of-fax-retries-using-api.html

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