{
"uri": "https://platform.ringcentral.com/restapi/v1.0/glip/data-export/.....",
"id": ".....",
"creationTime": "2019-05-03T00:02:04Z",
"lastModifiedTime": "2019-05-03T00:02:05Z",
"status": "Completed",
"result": [
{
"size": 1018,
"uri": "https://media.ringcentral.com/restapi/v1.0/glip/data-export/...../archive/1"
}
]
}
{
"uri": "https://platform.ringcentral.com/restapi/v1.0/glip/data-export/.....",
"id": ".....",
"creationTime": "2020-01-15T05:09:02Z",
"lastModifiedTime": "2020-01-15T05:09:06Z",
"status": "Completed",
"creator": {
"id": "....",
"firstName": "...",
"lastName": "..."
},
"specific": {
"timeFrom": "2020-01-13T00:00:00Z",
"timeTo": "2020-01-15T05:09:02Z"
},
"datasets": [
{
"id": "1",
"size": 271709,
"uri": "https://media.ringcentral.com/restapi/v1.0/glip/data-export/...../archive/1"
}
]
}
The list of archive files is now in a field called `datasets` and the timeFrom date has been backdated a day to a midnight UTC value.
Hey Phong - thanks for the update. The issue with us as a partner is not that exports are changed for *our* RingCentral enviornment, it's that *our customers* who rely on us to pull their compliance archives from RingCnetral and archive their data have experienced a service interruption.
I'll follow up with you over email.
Hi Rich,
My apologies for the inconvenience!
There were changes in the response structure and we communicated via email to account owners who used the APIs. I don't know why you were not receiving the notification about the changes.
The API was in beta and now it is final. Do you mind to give me your account id (or main company number) so I can check the reason why it was missing from the impacted account list.
About the sandbox, I think the new release has not been rolled out to the sandbox environment yet. I will check with the eng. team to make sure both environments would work the same way.
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
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