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API for extension info

Tags: rest api

Jan 11, 2020 at 1:31am • 1 replies • 0 likes

Chaitali

I am looking for some API that can provide information on all the extension we have.

For example, out of multiple number of extension we have, we can get the info that which extension is getting the call and attending it. Can we check that from an API?

Any reference will be helpful.

1 Answer

Anirban answered on Jan 11, 2020 at 2:21am

To get the extension details, you need to look the Account Call-Logs with following API:

/v1.0/account/{accountId}/call-log

with 'view' = 'Detailed', like this:

/v1.0/account/{accountId}/call-log?view=Detailed

Similar kind of question can be referred from here :

https://forums.developers.ringcentral.com/questions/318/how-do-we-identify-which-extension-picked-up-the-c.html

https://stackoverflow.com/questions/57445318/get-the-extension-details-from-list-of-extensions-that-got-the-call-in-ringcentr

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