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Invalid Meeting ID for multiple links and multiple attendees

Tags: meetings, contact center, meetings, video

Dec 10, 2020 at 6:44am • 1 replies • 0 likes

Masami Dustin

I am a delegate and send RingCentral links on behalf of my boss. Recently, a couple of my RingCentral links have said "this meeting ID is not valid. Please check and try again", and it says the same for other attendees trying to join. The meeting link is not expired to my knowledge (they are set as recurring through the end of the year). What are some possible causes of this and how might I fix it?

1 Answer

Anirban answered on Dec 10, 2020 at 8:01am

Do you have Zoom installed in your system? or ever used Zoom meeting ?

Same issue reference is given here: https://community.ringcentral.com/questions/26906/meeting-id-invalid-on-macbook.html

and

https://community.ringcentral.com/questions/26888/ringcentral-zoom-compatibility-issue.html

Just check. Maybe this resolve your issue

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