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XML Upload Alert Error:

Tags: ivr

Nov 18, 2020 at 6:20pm • 1 replies • 0 likes

andy-koe

I am getting an error when I try to upload xml file to update existing IVR menus. I'm pretty confident that my file structure is good. Am I hitting a limit?

1 Answer

Anirban answered on Nov 19, 2020 at 4:40am

Few things you can check:

The browser.. try doing it with different browser maybe with chrome or firefox

Check the roles of the user.

Also it maybe a temporary issue with the server.

Some references of the same error here:

https://community.ringcentral.com/questions/20793/service-web-error-109-we-are-sorry-your-request-ca.html

https://community.ringcentral.com/questions/1560/cant-delete-users-from-the-sandbox.html

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