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Disable automatic fax retries

Tags: rest api

Dec 11, 2019 at 5:03am • 1 replies • 0 likes

Angelo Bevilacqua

Is it possible to disable automatic fax retries when sending faxes ?

1 Answer

Anirban answered on Dec 11, 2019 at 6:01am

I am not sure if that disable feature is added. Someone can correct me if I am wrong here.

The fax retries 3 times,

As per this link

https://hardsoft-support.kayako.com/article/41-sending-fax-messages-using-ringcentral-online-account

3 attempts are made to resend a fax and then it remains in outbox folder for manual resend . Not sure if that number of resend can be controlled

https://forums.developers.ringcentral.com/questions/528/controlling-the-number-of-fax-retries-using-api.html

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