Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Which database does RingCentral use to store the call details? RDBMS or NoSQL ?

Tags: getting started

Nov 18, 2019 at 4:09am • 2 replies • 0 likes

kailash karki

2 Answers

Anirban answered on Nov 18, 2019 at 2:50pm

Could you please explain what is the need of such requirement to know the internal database system of RingCentral?

If you really want to know the internal details, you can always contact RingCentral's backend developer support team by submitting a support ticket to get those details.

As far as development is concerned, you will get all the data via RingCentral APIs as the entire system is cloud API based. You can integrate these APIs in your programing language and get these communication services and it actually doesn't require to know where actually the data is stored.

You can store those call details into your database or export to a file.

Khadhar Koneti answered on Nov 18, 2019 at 5:19am

HI,

We are not sure about RingCentral's backend application architecture. But they are maintaining different data centers to give response to their clients.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales