Fax: How to customize, or remove fields from the fax cover sheet?
Tags: fax
Jun 19, 2015 at 10:41am • 13 replies • 0 likes
andrew-barriskill
We only use RingCentral for faxes. The coversheet shows the Ringcentral number as a phone number making it unusable for us. We need to customize the phone & fax number shown. This forces us to leave the Email subject line blank - a problem because this is how everybody was labeling their faxes for searching (when we used eFax).
12 Answers
This reply was created from a merged topic originally titled Fax CoverPage Customization.
We only use Ring Central for Faxing and we want to fax by email, not using the desktop app. There is no way to remove the phone number assigned by Ring Central from our fax cover page. So, every fax we send shows an incorrect phone number for us.
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This reply was created from a merged topic originally titled Remove logo from fax cover.. Well, it's the "Future" now. Where is the improvement? Can you provide me the stock RingCentral cover pages in word.docx format for editing? I can only get the .jpg file out of C:\Program Files (x86)\RingCentral for Windows\images\fax
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There are several ways, but I think the easiest method is doing it right through the Desktop application. See screenshots below.
1. Open the RC Desktop app and initiate the fax process by clicking the fax icon.
2. Click the existing cover page name. (usually English by default)
To simplify you basically click the "sample.docx" link when you get to the following screen. Edit the doc and save it with a different name. Then using that same window click the "+" icon to import the file and give it a name int he "Enter Name" field. To save it you click the checkmark on the top right side of the window. After you complete those steps it will show up in the list of cover pages.
3. Scroll down and click the "+" symbol.
4. Click "sample.docx" to download the template.
5. Delete the "phone" field or any other field you do not wish to have present on the cover sheet.
6. Save the document under a name of your choice. In Word File > Save As. Then return to the RC Deskopt app and click the Attach File button. You'll be prompted to browse your computer and choose the file name you save the document as.
7. Enter a file name in the box shown below and click the "check mark" to save the file.
8. Your new custom cover page will appear below the standard pages as shown here.
1. Open the RC Desktop app and initiate the fax process by clicking the fax icon.
2. Click the existing cover page name. (usually English by default)
To simplify you basically click the "sample.docx" link when you get to the following screen. Edit the doc and save it with a different name. Then using that same window click the "+" icon to import the file and give it a name int he "Enter Name" field. To save it you click the checkmark on the top right side of the window. After you complete those steps it will show up in the list of cover pages.
3. Scroll down and click the "+" symbol.
4. Click "sample.docx" to download the template.
5. Delete the "phone" field or any other field you do not wish to have present on the cover sheet.
6. Save the document under a name of your choice. In Word File > Save As. Then return to the RC Deskopt app and click the Attach File button. You'll be prompted to browse your computer and choose the file name you save the document as.
7. Enter a file name in the box shown below and click the "check mark" to save the file.
8. Your new custom cover page will appear below the standard pages as shown here.
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