Welcome to the RingCentral Community

Hello,

I am using webhook to hook incoming call.

And created forward and reject calls based on special logic.

It works as well.

But, I don't want to reject the call.

For example, my RC phone number is +111, and I set up the forwarding number to +222.

1. The caller calls the RC number(+111). If the condition is met, it will forward to +222 (it works now).

2. Otherwise, It will be ringing in the RC software phone(+111) instead of rejecting the call (Need to be implemented). Can I forward or transfer the call to the RC number itself?

Thanks in advance.