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May 16, 2019 at 6:30am • 3 replies • 0 likes

mike-weitzman

Using RingCentral meetings (Zoom) from Contact Center Chrome plugin. Is it possible?

Easy enough with the Chrome Plugin for non contact center agents, but our agents frequently have to remote into customer PCs or screen share and see no way to do it from Contact Center.

3 Answers

prescott answered on Nov 21, 2019 at 1:43pm

This is customer impacting and we'd like to have it as soon as possible.
Can we get the Contact Center Voice Chrome extension modified as soon as possible to be able to allow scheduling meetings within G-Calendar with only the Contact Center Voice extension installed?

mike-weitzman answered on May 20, 2019 at 10:30am

Thank you Jessica. Will it anytime soon?

Jessica-Community_Moderator answered on May 20, 2019 at 10:25am

Hey Mike,

The Contact Center plugin does not have any meetings integrations at this time.

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