Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Switch App type from Private to Public

Tags: developer sandbox

Aug 3, 2019 at 9:08am • 4 replies • 0 likes

Nitika D

I have an app in the Testing environment which I developed using the RingCentral API, the type shows as Private - I wish to have it changed to Public. How do I change the app type?

4 Answers

Leonard leWang answered on Aug 10, 2020 at 10:44am

You can contact the RingCentral Support team through https://developers.ringcentral.com/support.html and submit a help ticket regarding the issue.

Suyash Joshi on Jul 30, 2021 at 2:41pm • 0 likes

yes submit a ticket and just provide a reason for changing to "public" - I suppose you want to eventually publish to the App Gallery and the support team should be able to do it for you.

Rahul G answered on Aug 5, 2019 at 7:27am

The best option is to create a new app by selecting it as public and then give the required permissions to use that app

Chaitali answered on Aug 3, 2019 at 2:16pm

Yes, it applies for both public and private apps

Anirban answered on Aug 3, 2019 at 10:06am

Once the app is created you cannot change that feature. The best you can do is to clone the app and make necessary modification in the clone app and then remove the original app

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales