News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
API issue: How can I update a meeting from one line to another using same meetingId?
Tags: rest api
Jun 17, 2019 at 11:22am   •   3 replies  •  0 likes
Gramercy Line 1

I got 3 lines(let's call them A,B & C) and I want to be able to update an existing meeting in line A to a new date and time.

The problem is, that if there is 2nd meeting already booked in that time frame, I want to be able to use line B or C for the update without loosing my meetingId.

If I try to do an update while logged into line B the meeting Id does not exist so I get an error, if I delete the meeting from line A and create another in line B, my meetingId will be lost.

Any suggestions?

Thank you

2 Answers
answered on Jul 23, 2019 at 12:38pm  

I came across an article which explains that the ringcentrals features enable us to schedule and host multiple meetings and at the same time switch them between lines. I have not yet tried this out to help you with this more but you can check out this link for more info on what can be done, which can be helpful.

https://support.ringcentral.com/s/article/6294?language=en_US


 0
answered on Jun 25, 2019 at 9:05am  

Here is a little secret... meeting IDs are very portable and can really be used or re-used by any extension. That little tidbit may prove useful if you just need a quick hack.

That being said, have you tried updating the target meeting and change the Host ID to the new owner? I strongly suspect that will cause the following:

  1. Create Meeting A by User B.
  2. Create Meeting B by User C.
  3. Change Host of A to C.
  4. Now when you get list of meetings for C, it should return A and B.

Try that and confirm that works. If not, we will continue our investigation.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us