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Successful api call but no SMS received

Tags: sdk

Oct 29, 2018 at 2:10pm • 3 replies • 0 likes

dave-iannuzzi

We use the SMS endpoint for our mass text application, but today, we sent 225 test SMS with RingCentral's APIs but received only about 10% of them. On the Analytics tab on developer.ringcentral.com, we have 300 successful API requests and 0 bad request in today's date. How is this possible?

3 Answers

Anirban answered on Jun 29, 2019 at 11:00am

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

Anirban answered on Jun 28, 2019 at 7:50am

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

Tyler Liu answered on Oct 29, 2018 at 6:48pm

Hi Dave you can use API to check the status of sent messages and confirmed their status. Their status might be "Failed", "Sent", "Delivered"...etc.

The API endpoint is "/restapi/v1.0/account/~/extension/~/message-store"

orchard-medical-center answered on Oct 29, 2018 at 2:28pm

I'm not sure if this is the same thing, but I had a similar problem and fixed it by building a 3 second delay between each outgoing text.
HTH

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