I have two separate Company Accounts (one main office, one satellite office, each with their own main number) but when calling RingCentral support I hear (press 1 if calling about account called xxxx and 2 if calling about account called yyyy).
Everything worked fine when developing my program in the sandbox for the main office and the program is fully operational never generating any errors.
When I created a sandbox account for the satellite office, getting the Access Token (exactly as I did for the main office) generates the following and I cant figure out why:
Server: nginx/1.8.0Date: Wed, 20 Apr 2016 00:41:01 GMTContent-Type: application/json;charset=UTF-8Content-Length: 100Connection: keep-aliveRcrequestid: 8e2782ee-0690-11e6-bb68-005056bb8059Routingkey: SJC12P01PAS02X-Loadmetric: 6Www-Authenticate: Basic realm="RingCentral REST API"Content-Language: en
{
"error": "unauthorized_client"
"error_description": "Unauthorized for this grant type"
}
The header is
Authorization: Basic OENPRWxEUHRRMWVYY25PMWl6bk1GUxxxxxxxxxxFfS0d6QW1EaGd6NEVBMlg4TjQybC1TRUtiWXRLamZGSDMydw==
Content-Type: application/x-www-form-urlencoded;charset=UTF-8
The Payload is:
grant_type=password&username=+15621234567&password=mypassword
Any help would be greatly appreciate.
es the correct url for access_token is below which many developers make mistakes:
https://platform.devtest.ringcentral.com/restapi/oauth/token
While you can try to get the token setting header
Content-Type: application/x-www-form-urlencoded
Yes the correct url for access_token is below which many developers make mistakes:
https://platform.devtest.ringcentral.com/restapi/oauth/token
While you can try to get the token setting header
Content-Type: application/x-www-form-urlencoded
It seems the correct URI is https://platform.devtest.ringcentral.com/restapi/oauth/token and NOT https://platform.devtest.ringcentral.com/restapi/v1.0/oauth/token.
When I requested and Access Token with the first URI, I finally saw the message "STATUS: 200"!!!
Have you setup the Sandbox account with a new user in https://service.devtest.ringcentral.com ?
Are you using the correct API Keys (app_key and app_server for your satellite office's new sandbox account)?
Are you using the correct base URI and route: https://platform.devtest.ringcentral.com/restapi/v1.0/oauth/token ?
Have you made sure to add the colon (:) between the app_key and app_secret when you are base64 encoding it?
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