I've been providing an app integration with RingCentral for a couple years, and most the time, my users login using an admin account. However, I have a new customer who is creating a custom user specifically to log into my app integration (to give that user limited permissions). However, he is having trouble with that. I've told him to ensure the new user has these permissions:
Full Company Call Log
Third Party Apps Access
And he has done that. However, when he attempts to log in to my app (using OAuth), he gets an error from RingCentral that says "Sorry, you do not have sufficient permissions to access this service". Are there other permissions that need to be enabled to allow this user to log in to my app integration? If so, what are they? My customer wants to have the minimum permissions needed for my app integration. My app integration uses these permissions:
Read Accounts
Read Call Log
Read Call Recording
Read Messages
Thanks
Matt
