Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Texting... One number all extensions

Tags: developer sandbox

Nov 14, 2018 at 2:17pm • 1 replies • 0 likes

goodrich

I need all texts coming to my main number to be seen by all extensions and not just the operator extension.

1 Answer

Phong Vu answered on Nov 20, 2018 at 9:09am

Hi,

My apologies for delayed response to your question.

I think with the current account settings and configuration, there is no option for doing that. But if you want to work-around the limitation, then my suggestion is to write a small script, listening to incoming SMS message to the main company number, then forward (send) the message to all extensions which should receive the SMS message.

If this solution is good enough and you would like to have some code snippet, let me know so I can help.

Regards,
Phong

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales