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How many Custom Answering Rules we can add to IVR Settings by api?

Tags: ivr, rest api

Oct 1, 2018 at 2:04am • 3 replies • 0 likes

nikolay-naau

We are developing integration for the Ringcentral and CRM system . In which we plan to add a smart call forwarding. To do this, we need to use methods such as Create Company Call Handling Rule [Beta]. To dynamically change and add rules. How many Custom Answering Rules we can add to IVR Settings by api? Are there any limits for adding rules?

3 Answers

nikolay-naau answered on Oct 1, 2018 at 2:37am

On this issue have already made a request for technical support. Here are the Case numbers - 07708917, 07713238

nikolay-naau answered on Oct 1, 2018 at 2:30am

Thanks for the answer. To Create Company Call Handling Rule [Beta] via the API, you must have an EditAccounts permission. Could you add to our application amocrmTest the EditAccounts permission?

Tyler Liu answered on Oct 1, 2018 at 2:08am

https://developer.ringcentral.com/legacy-api-reference/index.html#!#RefCreateCustomAnsweringRule

Documentation here doesn't mention any limit. So there should be no limit. Please let me know if it is not.

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