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Webhook renewal and subscription returns "Login to extension required"

Tags: webhooks

Sep 20, 2018 at 11:25am • 1 replies • 0 likes

jeff-secord

Hi Everyone,

We had a script in PHP that is running since April to renew a subscription for a webhook.

However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.

That's not a problem with login in the script because if I change the API call from subscription to

call-log for example it work just fine.

Any thoughts?

Thanks.

1 Answer

Phong Vu answered on Sep 21, 2018 at 5:09am

Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

Thanks,
+ Phong

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