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Send and trace faxes through unique document ID

Tags: fax

Jun 25, 2018 at 11:15pm • 1 replies • 0 likes

adnan

When sending faxes using API, is it possible to trace the faxes through unique document id instead of fax number?

1 Answer

John Wang answered on Jun 26, 2018 at 11:29am

You can trace fax messages using the 'messageId'.

When you send a fax using the API, the response will contain the 'messageId'. You can also look this up in the 'message-store' or 'call-log' APIs.

Then you can use the 'messageId' to associate the message in the 'message-store' and 'call-log' endpoints. The message store entry includes information on the canonical message while the call log record includes information on a specific transmission attempt. The call log entry has a 'message' property with both ' message.id' and 'message.url' properties for cross referencing.

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