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On-line and Desktop version of Glip is not syncing

Tags: app administration

May 24, 2018 at 3:20pm • 1 replies • 0 likes

eva-tutic

I have been having the same issue and cannot resolve. Please tell me there is a fix? When I have team members use glip (online version) or if I get an email notification that a Glip has been posted, I go to Glip desktop and that Glip task does not exist. However, when I sign on Glip via on-line. The task is there? I have missed many important messages/glips because of this issue. Please tell me that this is an easy fix?

1 Answer

Tyler Liu answered on May 24, 2018 at 5:59pm

Hi Eva,

Since this is not a programming issue, you'd better ask it here: https://community.ringcentral.com/ringcentral

Or you can create a ticket for Glip here: https://help.glip.com/hc/en-us/requests/new

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