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User needs to have [OrganizeConference] permission for requested resource.

Tags: errors, rest api

May 15, 2018 at 6:49am • 4 replies • 0 likes

thuy-nguyen

When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I got the following error

{

"errorCode" : "CMN-408",

"message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",

"errors" : [ {

"errorCode" : "CMN-408",

"message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",

"permissionName" : "OrganizeConference"

} ],

"permissionName" : "OrganizeConference"

}

I added all possible permissions, what did I still miss? Please advise

I used a Super Admin account to authorize.

Thanks

4 Answers

Tyler Liu answered on May 15, 2018 at 7:30pm

https://support.ringcentral.com/contact-support.html

thuy-nguyen answered on May 15, 2018 at 7:05pm

Thanks for responding to my problem. Following is the reason

{
"featureName" : "Conferencing",
"enabled" : false,
"reason" : "AccountLimitation"
}

Could you point me to a link where I could raise a ticket?

Tyler Liu answered on May 15, 2018 at 5:54pm

What you added are app permissions. OrganizeConference is user permission. Please do as Igor suggested.

igor-bebin answered on May 15, 2018 at 8:14am

Hi Thuy,

"CMN-408" indicates that authorized User doesn't have required permission.

You can call Extension Info API and check whether "conferencing" feature is enabled or not, i.e.

GET /restapi/v1.0/account/~/extension/~

200 OK

{
...
"serviceFeatures" : [ {
...
}, {
"featureName" : "Conferencing",
"enabled" : true
},
...
}

If it's not enabled, then please raise a Custom Support ticket to provide your account with this feature.

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