Cannot Fetch Access Token
Tags: authentication
Nov 10, 2017 at 8:58am • 8 replies • 0 likes
jordan-seanor
I have tried requesting the access token via both the Postman library found here: https://devcommunity.ringcentral.com/ringcentraldev/topics/postman-collection
as well as via a CURL request. In each case I get a different error but still cannot generate an access token.
I am using my Client ID and Client Secret found under the credentials area (Are these right?).
Any who,
CURL Request:
curl -X POST "
8 Answers
First you need to go through using OAuth with Authorization code grant_Type and need to know how to put Authorization header .
Please check here:
https://developers.ringcentral.com/guide/authentication/oauth
https://developers.ringcentral.com/guide/authentication/auth-code-flow
0
you forgot to use an Authorization header indicated in this doc http://ringcentral-api-docs.readthedocs.io/en/latest/oauth/#client-authentication
0
Hello to any future readers,
Thanks to the help of Anil @ RingCentral, I realized I was just making a dumb mistake by not reading documentation properly!
In the developer site there was a top level account phone number, I was trying to authenticate with this number and extension as opposed to my developer number (not this is a test account).
I do feel the error message that was returned could be improved as it did not necessarily address the case I was running into.
Issue is resolved however by using the right darn phone number!
Thanks to the help of Anil @ RingCentral, I realized I was just making a dumb mistake by not reading documentation properly!
In the developer site there was a top level account phone number, I was trying to authenticate with this number and extension as opposed to my developer number (not this is a test account).
I do feel the error message that was returned could be improved as it did not necessarily address the case I was running into.
Issue is resolved however by using the right darn phone number!
0
Hi Jordan,
Could you please check the application type, login to developer portal ( https://developer.ringcentral.com ) and click on the application and under settings you should see the "Platform Type". If the platform type is any one of below :
Please look up this discussion https://devcommunity.ringcentral.com/ringcentraldev/topics/unauthorized-for-this-grant-type-error for more information.
Let us know if you have any question.
Could you please check the application type, login to developer portal ( https://developer.ringcentral.com ) and click on the application and under settings you should see the "Platform Type". If the platform type is any one of below :
- Browser-Based
- Server-Web
- Server-Only
Please look up this discussion https://devcommunity.ringcentral.com/ringcentraldev/topics/unauthorized-for-this-grant-type-error for more information.
Let us know if you have any question.
1
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!Try RingCentral Workflow Builder