adding call logs to sandbox
Tags: getting started
Nov 28, 2017 at 6:36am • 4 replies • 0 likes
keith-stephens
Hello All,
I am new to RC and their sandbox and API's.
I currently got my sandbox up and running, but now how do I get call logs into the sandbox?
Do I need to add users to the sandbox, how do I make a call too the sandbox and not production?
I am guessing I need to do something, in order to get call log details, counts returned to my web page.
Thanks,
Keith.
4 Answers
Hi Keith,
1.) Add users to Sandbox:
You can Add Users without Phones
2.) Login to Softphone With the User ( Sandbox Environment )
Login to Softphone using:
https://developer.ringcentral.com/library/getting-started.html
3.) Initiate a Ringout using API
Use RingOut API endpoint to initiate a Ringout, a simple example is below:
More information on RingOut API could be found here:
API ref: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefRingOut.html
API explorer: https://developer.ringcentral.com/api-explorer/latest/index.html#/RingOut
4.) Check call-logs data created in service web
Login to service web and navigate to Call Log tab to see the data.
1.) Add users to Sandbox:
You can Add Users without Phones
2.) Login to Softphone With the User ( Sandbox Environment )
Login to Softphone using:
- sandbox number
- extension number ( {three digit} to {five digit} number)
- password
- direct number or digital line associated with a user
- password
https://developer.ringcentral.com/library/getting-started.html
3.) Initiate a Ringout using API
Use RingOut API endpoint to initiate a Ringout, a simple example is below:
POST /v1.0/account/~/extension/~/ring-out
{
"from": {
"phoneNumber":"sandboxnumber*extensionnumber"
},
"to": {
"phoneNumber":"toNumber"
},
"playPrompt": true
}
More information on RingOut API could be found here:
API ref: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefRingOut.html
API explorer: https://developer.ringcentral.com/api-explorer/latest/index.html#/RingOut
4.) Check call-logs data created in service web
Login to service web and navigate to Call Log tab to see the data.
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