Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Nov 23, 2017 at 8:02am • 6 replies • 0 likes
hardik-joshi
Hi Team,
When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after some time its changed to "SendingFail".
so concern here is, how can i know what is the reason for sendingfail ? i have checked in response also for reason of failure but didnt found it.
is there any way to find out the failure reason ?
Thanks,
Hardik Joshi
6 Answers
When you see the 'SendingFail' message in the 'message-store' endpoint, you can find a detailed reason in the 'call-log' endpoint for the corresponding message. Look for the 'result' value. A list of result values is in the API Reference here:
https://developers.ringcentral.com/api-docs/latest/index.html#!#ResultStatusValues
https://developers.ringcentral.com/api-docs/latest/index.html#!#ResultStatusValues
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