We are not fulling functioning and have not been able to get our #'s ported over. It has been going on now for 3 months The techs have finally said we need to do the porting ourselves. I have been trying to contact my account manager for weeks and he doesn't return email or phone calls. I can not call a supervisor directly Has anyone else had this problem.
Also, one of our offices that is functioning has had issues with the fax. They have spent hours with the tech department and again they said we had to hire our own IT people because they didn't know how to fix it. I have sent emails to my account manager, and tech support managers expressing our dissatisfaction. I never received a response. I don't know what else I am supposed to do at this point.
