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Cannot create meetings in developer sandbox account - why am I receiving [Meetings] permission required error?

Tags: rest api

Sep 28, 2017 at 8:21am • 7 replies • 0 likes

altaf-rehman

Hi,

I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.

I tried to create meeting using API, but I'm getting this error

[errorCode] => CMN-408   [message] => [Meetings] permission required    I have granted my app the permission to access and update Meetings. but still no luck.

Also there is not option for meetings in UI too.

7 Answers

Vincent Demo answered on May 7, 2021 at 10:58am

Hi, can anyone provide guidance for my account ? I am facing the same error on my sandbox account. Thanks

Hi there, i face the same error, can anyone verify my account (i.e. to see if my sandbx can create meetings) ? thanks a lot

Phong Vu on May 7, 2021 at 11:12am • 0 likes

Please submit your question by creating a support ticket.

Mike Fish answered on Apr 18, 2020 at 2:46pm

I don't even see a Meetings section in my Sandbox developer environment.

Phong Vu answered on Sep 29, 2017 at 2:14pm

Hi Altaf,

You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?

Kind regards,
Phong

altaf-rehman answered on Sep 29, 2017 at 4:35am

It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint

ak answered on Sep 29, 2017 at 4:27am

The HTTP method you are using is a GET.

Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...

altaf-rehman answered on Sep 29, 2017 at 12:59am

Please see below Request and Response

Curl
curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM

Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Response Body

{   "errorCode": "CMN-408",   "message": "[Meetings] permission required",   "errors": [     {       "errorCode": "CMN-408",       "message": "[Meetings] permission required",       "permissionName": "Meetings"     }   ],   "permissionName": "Meetings" }

Response Code 403

Response Headers

{
  "date": "Fri, 29 Sep 2017 07:56:45 GMT",
  "x-rate-limit-limit": "50",
  "routingkey": "SJC11P01PAS02",
  "x-rate-limit-remaining": "49",
  "content-length": "247",
  "rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
  "content-language": "en-US",
  "x-rate-limit-group": "light",
  "content-type": "application/json;charset=UTF-8",
  "x-rate-limit-window": "60" }

ak answered on Sep 28, 2017 at 1:44pm

What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)?

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