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Hi Lawrence,

Not necessarily, you can make the API calls during any time. One of the main requirements for app Graduation is that we would need the API calls for two consecutive business days.

For more information on the graduation requirements, refer to the article below :
https://devcommunity.ringcentral.com/ringcentraldev/topics/production-access-request-criteria

Do the calls need to be made during business hours UTC, 8am - 5pm?

Hi Neil,

We see the API calls needed for two business days. You should see your app being graduated to Production. 

I still can't apply for graduation.  I believe I've met all of the requirements.

Hi Neil,

Appreciate your time and effort . per our Graduation criteria specified above, we need the API calls for two straight business days. However, we do have the API calls for One Business day, could you please run the API calls for another business day and if you are still unable to hit the 'Apply for Graduation' we could manually intervene and take the next steps.

I've run dozens of tests, no errors, but I can't apply for production?  Can someone walk me through this?

DIMFaxService and the issue may be that we have 7 errors, 98 attempts.

Could you provide the name of the RingCentral Application please ?