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page shared lines

Tags: getting started

May 3, 2017 at 6:29am • 1 replies • 0 likes

james-lalicker

I am just implementing Ring Central in our business. I have several shared line groups through out our plant. Our outside customer service people (also using ringcentral) would like to be able to page an individual in a shared line group to pick up the call. Any way to do this?

1 Answer

dave-hamel answered on May 4, 2017 at 12:22pm

James, at this time RingCentral does not enable paging or intercom to shared line groups. Below is a link to our support community where a similar topic was posted. If you would like to vote for this feature it may become a consideration for a future release.

https://community.ringcentral.com/ringcentral/topics/enable-intercom-feature-on-shared-group-lines

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