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Home » Developers
T-Mobile now charging to call ring central conference lines?
Tags: phone
Dec 21, 2016 at 8:59am   •   1 replies  •  0 likes
derek.moore

Starting last week when dialing into the ring central conference call line on a tmobile phone got message that I would be charged 1cent a minute. It looks like tmobile has implemented a new policy that charges for lines it considers chat lines, conference calls, radio stations etc.. https://support.t-mobile.com/docs/DOC-33322 Does ring central have any plan to address this with tmobile as this might present complications for users of the ringcentral conference lines? Please advise

1 Answer
answered on Dec 21, 2016 at 6:23pm  

There may be an issue with the number you are using for conference calls. Please contact our Customer Support team and they will be able to work with you to resolve this.


Customer Support Site: https://support.ringcentral.com/


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