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My username is 19163304357

I created a sandbox id but when I tried to reset the password as instructed it asks for security question which I don't think have set. Anyway I can still login to the development portal.

I tried anyway using that password and got the below response. Does it mean my password has not been reset? If so how can I reset it without the security question?

my email address is support@fortex.com

Response Body

{    "error": "invalid_grant",    "errors": [      {        "errorCode": "OAU-140",        "message": "Invalid resource owner credentials"      }    ],    "error_description": "Invalid resource owner credentials"  }

Response Code

400

Response Headers

{
  
  "date": "Wed, 16 Nov 2016 04:17:15 GMT",
  "content-language": "en",
  "content-type": "application/json;charset=UTF-8"
}