News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Archive SMS using RSS?
Tags: sms and text messaging
Nov 7, 2016 at 1:01pm   •   2 replies  •  0 likes
kim2709

I am trying to figure out a workaround solution for archiving all (sent and received) RingCentral SMS messages via a channel that our archiving provider, Smarsh, can access. Is it possible to have SMS auto-forwarded to an RSS feed? Smarsh can archive a private page on our website, and then pull the messages into the archive. So -- is it possible? Thanks for your input!

2 Answers
answered on Nov 8, 2016 at 9:22am  
And if you are not a developer you might be able to kludge something together using a combination of RingCentral archiver to Dropbox and Zapier: https://zapier.com/zapbook/zaps/249/get-an-rss-feed-of-all-new-files-in-your-dropbox/

 1
answered on Nov 8, 2016 at 1:20am  
Hi Kim,

This is very possible. In order to have RingCentral SMS show up in a RSS feed, you'll need to host a RSS feed on your server and have it populated with RingCentral SMS data. To do this, you'll need a program that can read the RingCentral SMS data, convert it to RSS and post it on to the feed.

There are 3 ways to do this.

  1. Have a proxy feed that always retrieves the message-store API response and converts it to RSS
  2. Have a script that subscribes to the message-store eventFilter and publishes to a remote feed
  3. Have a script that polls the message-store API and publishes to a remote feed

As an example, the first approach is implemented as a library and a demo web service here:


Please let us know if you have any questions.

Best,
John

 1



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us