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unable to login service.devtest.ringcentral.com sandbox account

Tags: getting started

Aug 29, 2016 at 12:23pm • 1 replies • 0 likes

kraig-qin

Hi there,

My engineer need developer my website, and I need add the RingCentral API to my website, and token, so I was get account with ringcentral sandbox, and i didn't activate the link form the email, so the account till now not able to login, and there has security question to reset password, I think I didn't setup this question, so how to get my sandbox ringcentral password?

https://service.devtest.ringcentral.com/

Here is email information:

Welcome to RingCentral Sandbox

Please activate your account to get started.

Thank you for selecting RingCentral Sandbox as your business phone service. There's one more step.

Please activate your account within 48 hours. Just click or copy-and-paste the following into your browser.

https://service.devtest.ringcentral.com/login/password2.html?p=AAE778CC2E502D5DD28D03E1C47247723277138708004&gxmwvjskzcaslsr=juas

You will be asked to:

Change your temporary password

Set up your account

Thank you for using RingCentral Sandbox.

My sandbox account is +19295755692 , my ringcentral account is 8575984477. Thanks, please help me as soon as possible please, because I am still waiting the answer.

Thanks

Kraig Qin

1 Answer

benjamin-dean answered on Aug 29, 2016 at 12:55pm

Please create a developer support case to get the password reset.

You can do this by sending an email to the developer support team or submit a support ticket and tell them you need the password reset for your sandbox account so you can access the developer portal.

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