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RingOut permission not passing graduation requirement

Tags: ringout

Jul 5, 2016 at 5:04am • 6 replies • 0 likes

front-line

We have created an app in developer.ringcentral.com with oAuth permission for Ring Out. The RingOut calls using the API works fine. But even after multiple use the Graduation Requirement for "Exercise all requested permissions" is still showing Red Cross which is not fulfilled. Not sure what we might be missing.

6 Answers

benjamin-dean answered on Jul 13, 2016 at 2:29pm

Please see if the "Apply for Graduation" button on the Status & Review page of your app is enabled now.

If it is not, please be sure to check that you have met all the criteria, and if you have please share the screenshots of your analytics, permissions, and the Status & Review page please.

benjamin-dean answered on Jul 12, 2016 at 12:20pm

We have identified the potential cause for this issue and are actively working on a fix for this.

Once the fix is in place I will post here so you can retry.

benjamin-dean answered on Jul 7, 2016 at 10:59am

I have submitted a request to our engineering and platform team to see what is causing this issue. As soon as I hear back from them, I will provide you with the updated information (because your application data looks good from what I can see, and this may be a bug).

front-line answered on Jul 7, 2016 at 1:55am

front-line answered on Jul 7, 2016 at 1:53am

Hi Benjamin, Yes we

have made more than 20 calls. But the last requirement does not change at all.
Have attached a screenshot too.

benjamin-dean answered on Jul 6, 2016 at 9:42am

Have you executed 20+ RingOut API requests successfully within the past 48 hours?

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