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Integration: Tracking Solution?

Tags: integrations

Nov 5, 2015 at 2:02pm • 3 replies • 0 likes

regina

We are looking for a call tracking solution for our small, but growing Customer Call Center (ticketing type system). Is anyone using any software that integrates well with Ring Central?

3 Answers

John Wang answered on May 1, 2018 at 9:49am

RingCentral is integrated with a number of these solutions that are on our App Gallery. The link above showcases a select few integrations, but the link below lists them all:

App Gallery - https://www.ringcentral.com/apps/

I saw the HappyFox integration at the RingCentral Connect Central conference last year and it looked nicely integrated:

HappyFox - https://www.ringcentral.com/apps/ringcentral-happyfox

paul-dandy answered on Apr 30, 2018 at 5:36pm

Hey Regina,

How are you doing? Curious as to what solution you ended up using. Hope you can fill me in whenever you have the time. Cheers!

regina answered on Nov 5, 2015 at 2:03pm

We are currently looking at solutions like Fresh Desk.

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