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Unable to Submit Support Case

Tags: web case, graduation

Jan 12, 2024 at 6:42am • 3 replies • 1 likes

Maddie McPhillips

I have been continuously receiving errors when trying to submit a developer support case. The error says 'unavailable at this time, if the issue persists contact support' -- I tried clearing cache/cookies and submitting via an incognito window. Neither option worked. We need assistance ASAP and are unable to even start a ticket.

3 Answers

Ingrid Sells answered on Feb 27, 2024 at 9:55am

same for me

Maddie McPhillips answered on Jan 16, 2024 at 6:00am

This is the issue we are facing anytime we try to submit a case.

Phong Vu answered on Jan 12, 2024 at 8:10am

I just login and open the create support ticket and it works well. I really don't know what happened from your side.

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