News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Outage incident: CMN-201: Service Temporary Unavailable
Tags: outage, subscription
Feb 7, 2024 at 2:50pm   •   1 replies  •  0 likes
shawn

There appears to be some type of outage right now with web socket subscriptions.

Here's what I'm seeing:

POST to https://platform.devtest.ringcentral.com/restapi/v1.0/subscription

With body:

{
  "eventFilters": [
    "/restapi/v1.0/account/~/extension/~/presence"
  ],
  "deliveryMode": {
    "transportType": "WebSocket"
  }
}

Returns:

{
    "errorCode": "CMN-201",
    "message": "Service Temporary Unavailable",
    "errors": [
        {
            "errorCode": "CMN-201",
            "message": "Service Temporary Unavailable"
        }
    ]
}

Hoping a RC engineer can resolve this soon. Thanks!

1 Answer
answered on Feb 8, 2024 at 9:03am  

I just tested and it works well in sandbox environment.

Can you retest now. Also, the request body is uncompleted in your sample above. The best and easiest way to use Websockets notification is to use our official SDKs. Check this out.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us