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Accessing Ringcentral detailed call log using azure data factory?

Tags: call logs

Jan 19, 2024 at 10:07am • 1 replies • 0 likes

BW0963

Hi, has anyone had any success copying data from the detailed call log using azure data factory? I am finding very little examples online.

I am trying to set up a linked service using the below..

However I get the error message
Failed to get access token from your token endpoint. Error returned from your authorization server: { "error" : "invalid_request", "errors" : [ { "errorCode" : "OAU-270", "message" : "None of the parameters [brand_id],[account_id], [partner_account_id] found in the request" } ], "error_description" : "None of the parameters [brand_id],[account_id], [partner_account_id] found in the request" }. Processed HTTP request failed.

I am quite new to pulling data in from Ringcentral/using APIs so any advice would be greatly appreciated!

1 Answer

Phong Vu answered on Jan 22, 2024 at 7:36am

I have no experience in using Azure data factory.

But as much as I can see in the screenshot, the token endpoint is mismatched with the base URL you specified above it.

If you test on your sandbox environment, the base URL is https://platform.devtest.ringcentral.com and the token endpoint must be pointing to the devtest platform server too, which is https://platform.devtest.ringcentral.com/restapi/auth/token

You should double check the syntax of Azure to make sure that if it only needs the endpoint and attach it to the base URL or not. If it's, I think the token endpoint should be just the path which is /restapi/auth/token.

Hope this helps

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