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Error: Feature [DomesticCalls] is not available for current extension

Tags: ringout, rest api, permissions

Oct 19, 2023 at 12:56pm • 1 replies • 0 likes

Roman Pierce

Hello. I have an application that uses JWT token auth.
Our app is trying to make an API call using Ring-Out

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/ring-out

But I am receiving an error:

error: Error: Feature [DomesticCalls] is not available for current extension
status: 403

Could you please help what could be the reason?

The same scenario works well for the JWT token for the "admin" account. I assume that my account does not have some permission, but I don't know which one and where I set it.

The regular calls from the ring-central application work fine for my account as well.

Thanks.

1 Answer

Phong Vu answered on Oct 19, 2023 at 4:15pm

I need to see the entire API body params. Mask the phone numbers if they are real numbers.

Roman Pierce on Oct 20, 2023 at 4:43am • 0 likes

Here are my body params:

```

{"from":{"phoneNumber":"+18********"},"to":{"phoneNumber":"+18********"},"playPrompt":false}
```

Phong Vu on Oct 23, 2023 at 8:37am • 0 likes

With this little background info, I can't say what could be incorrect so I can't help.

You can open a dev support ticket to have someone looking into your account and code to help.

Roman Pierce on Oct 23, 2023 at 2:27pm • 0 likes

Thanks.

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